Shipping Policy

Coastal Beastie ships selected marine livestock, corals, invertebrates, hardware, dry goods, food and additives across South Africa.

Shipping availability depends on product type, weather, courier routes, livestock sensitivity, and final destination. Live animal shipments may require confirmation before dispatch.

Shipping Methods

We may offer:

Local collection from Centurion by arrangement.
Flat-rate courier for eligible dry goods and selected products.
Manual shipping quote for livestock, corals, sensitive animals, large hardware, or remote areas.

Live animals are not shipped in the same way as normal dry goods. Coastal Beastie reserves the right to delay, decline, or reschedule any livestock shipment if conditions are unsuitable.

Dispatch Timing

Orders are dispatched only once payment has cleared and shipping has been confirmed. Livestock orders may be held until an appropriate dispatch window is available.

We may delay shipping due to:

Extreme heat or cold.
Courier delays or service disruptions.
Public holidays or long weekends.
Product health concerns.
Incomplete customer delivery details.
Areas not suitable for safe livestock courier delivery.

Customer Responsibility

The customer must provide accurate delivery details, be available to receive the order, and ensure that livestock can be acclimated immediately on arrival.

Coastal Beastie is not responsible for losses caused by incorrect address details, missed deliveries, delayed collection, unsuitable receiving conditions, or improper acclimation.